5

Broad Stroke is owned and staffed with professionals from the top-notch customer service to the amazing depth of knowledge they have with respect to BMW’s. They utilize the most high-end tools and equipment providing clear and concise information regarding the services that they provide. It’s the only place to take your BMW.

5

Easily the best place to take your BMW, it's kind of out there to take your car, too but it is well worth it. They give you an in depth analysis and report of your cars conditions with recommendations of what to fix and why it may need to be fixed. They also provide helpful pictures. Take your BMW here please!

5

Love it here, they are super honest! Amy is amazing and they really give you all the information.

5

Amy is the best there is at helping get problems solved. I had a tricky issue that took a lot to solve but once the issue was known, she helped quickly get my warranty company involved, parts ordered and service work done. During the service work, a shop accident damaged my car. Amy contacted me right away, took full responsibility for the issue and asked if it was OK that they buy a new body part, have it painted, and installed it, all at no cost to me. Ummm, yes! THAT is customer service. This isn't the first time that they have impressed me with service and respect for the customer. Great company.

4.5

Great customer service. Amy is amazing, she provide photos and gives explanation of why there's a problem with the car and what can be done to resolve it. I will definitely continue to have my car service here and will also refer them to friends. Thanks so much for helping my take care of my vehicle.

5

5

Awesome work and customer service.

5

Friendly people, nice experience for a first time bmw owner.

5

Best experience spending $2000 to fix my car than I ever thought was possible :) Amy was so compassionate and REAL from the second we spoke. I also made sure to meet Parker when I picked up my vehicle and the same genuine sincerity and compassion from him as well! If the secret get's out, nobody will EVER visit another BMW dealer again !! Dead serious. These guys have it figured out...the diagnostic report came with actual photos of the actionable item or parts on my car?! Who does that? Anyway, I never felt so good about dropping 2K on my car in my life hahaha Well done guys #customer4life

5

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