11/14/2018
5

Very thorough and professional. Advice was solid and balanced. Pricing was reasonable and the service was timely. A good experience overall.

11/12/2018
5

Hello: This is exactly the kind of shop where I like to conduct business. Friendly, priced well, prompt with excellent communications via email and text messages, containing links to online photos and repair commentary. Free Uber, to and from destination. Wonderful attention to detail. Easily a 5 star rating!

11/10/2018
5

11/2/2018
5

Last spring I had the belt and tensioner replaced on my BMW at Broad Strokes. While my car was at the dealer this Fall for work on a separate recall issue, they noticed that the belt was being chewed apart on one side. My car was at the dealer overnight for the recall, but I called Amy the next morning before leaving to pick it up. Her first concern was my safety and whether the car was safe to drive. I emailed her a picture showing the problem. As the belt was fully on the tensioner, she felt that it was OK to drive from the dealer to the shop. She immediately ordered new parts and had me come in on my way back from the dealer. When I arrived I was treated like family and was informed that the parts would arrive in a few minutes. About an hour later I was out the door with everything repaired at no charge. I don't know where the fault was--a bad part perhaps. But whatever the reason, I really love a company that stands behind their work, respects their customers and cares about their safety.

11/2/2018
4.5

Best price for the bang, best quality and care of your car. Staff is fully knowledgeable in BMW parts and cars alike. They provide options based on what the car needs to keep you safe on the road.

10/25/2018
5

Awesome service.

10/21/2018
5

I appreciate the level of detail that is provided in the reports. It allows me to make informed decisions and to plan ahead. Amy is very attentive and I have never been dissappointed.

10/18/2018
5

10/17/2018
5

Service excellent which is a gift today !

10/16/2018
5

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